/* FT Ticket Manager — front-end
   Tutte le classi sono prefissate .ft- per non entrare in conflitto con
   GeneratePress e con gli altri blocchi del sito.

   Le proprietà critiche dei bottoni (display, padding, border-radius,
   text-decoration) sono forzate con !important: il tema può avere regole
   generiche tipo ".entry-content a" più specifiche della nostra singola
   classe, che altrimenti "schiaccerebbero" il pulsante a semplice testo. */

.ft-ticket-wrap {
	--ft-bg: #1b1a1a;
	--ft-surface: #242220;
	--ft-surface-2: #2e2b28;
	--ft-accent: #FF8000;
	--ft-accent-hover: #e67200;
	--ft-text: #f6f6f6;
	--ft-text-secondary: #9a8f84;
	--ft-border: rgba(246, 246, 246, 0.08);
	--ft-radius-lg: 20px;
	--ft-radius-md: 14px;
	--ft-radius-sm: 10px;

	font-family: 'Inter', sans-serif;
	color: var(--ft-text);
	max-width: 720px;
	margin: 28px auto 32px auto !important;
	padding: 0 !important;
}

.ft-ticket-card,
.ft-ticket-notice {
	background: var(--ft-surface) !important;
	border: 1px solid var(--ft-border) !important;
	border-radius: var(--ft-radius-lg) !important;
	padding: 40px !important;
	margin: 0 0 32px 0 !important;
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.3), 0 12px 32px rgba(0, 0, 0, 0.28);
	box-sizing: border-box !important;
}

.ft-ticket-card h3,
.ft-ticket-notice h3 {
	font-family: 'Space Grotesk', sans-serif !important;
	color: var(--ft-text) !important;
	margin: 0 0 20px 0 !important;
	padding: 0 !important;
	font-size: 24px !important;
	font-weight: 600 !important;
	letter-spacing: -0.01em;
	line-height: 1.3 !important;
}

.ft-ticket-notice p {
	color: var(--ft-text-secondary) !important;
	font-size: 15px !important;
	line-height: 1.65 !important;
	margin: 0 0 28px 0 !important;
	padding: 0 !important;
	max-width: 46ch;
}

/* -----------------------------------------------------------------
   Bottoni pill — proprietà critiche blindate con !important
   ----------------------------------------------------------------- */
.ft-ticket-wrap .ft-btn {
	display: inline-flex !important;
	align-items: center;
	justify-content: center;
	gap: 8px;
	background: var(--ft-accent) !important;
	color: #1b1a1a !important;
	font-family: 'Inter', sans-serif;
	font-weight: 600;
	font-size: 14px;
	border: none !important;
	border-radius: 9999px !important;
	padding: 15px 32px !important;
	line-height: 1 !important;
	text-decoration: none !important;
	box-shadow: 0 6px 20px rgba(255, 128, 0, 0.28);
	cursor: pointer;
	transition: background 0.15s ease, transform 0.15s ease, box-shadow 0.15s ease;
}

.ft-ticket-wrap .ft-btn:hover {
	background: var(--ft-accent-hover) !important;
	color: #1b1a1a !important;
	transform: translateY(-1px);
	box-shadow: 0 8px 24px rgba(255, 128, 0, 0.36);
}

.ft-ticket-wrap .ft-btn:active {
	transform: translateY(0);
}

.ft-ticket-wrap .ft-btn[disabled] {
	opacity: 0.55;
	cursor: not-allowed;
	transform: none;
	box-shadow: none;
}

/* -----------------------------------------------------------------
   Form invio ticket
   ----------------------------------------------------------------- */
.ft-ticket-form {
	display: flex !important;
	flex-direction: column;
	gap: 22px;
	padding: 0 !important;
	margin: 0 !important;
}

.ft-ticket-form label {
	display: block !important;
	font-size: 12px !important;
	font-weight: 600 !important;
	text-transform: uppercase;
	letter-spacing: 0.06em;
	color: var(--ft-text-secondary) !important;
	margin: 0 0 8px 0 !important;
	padding: 0 !important;
}

.ft-ticket-form input[type="text"],
.ft-ticket-form textarea {
	width: 100% !important;
	box-sizing: border-box !important;
	background: var(--ft-surface-2) !important;
	border: 1px solid var(--ft-border) !important;
	border-radius: var(--ft-radius-sm) !important;
	padding: 14px 16px !important;
	margin: 0 !important;
	color: var(--ft-text) !important;
	font-family: 'Inter', sans-serif;
	font-size: 14px;
	line-height: 1.5;
	transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.ft-ticket-form textarea {
	resize: vertical;
	min-height: 120px;
}

.ft-ticket-form input[type="text"]:focus,
.ft-ticket-form textarea:focus {
	outline: none;
	border-color: var(--ft-accent);
	box-shadow: 0 0 0 3px rgba(255, 128, 0, 0.15);
}

.ft-ticket-form input[type="file"] {
	width: 100%;
	box-sizing: border-box;
	background: var(--ft-surface-2);
	border: 1px dashed var(--ft-border);
	border-radius: var(--ft-radius-sm);
	padding: 14px 16px;
	color: var(--ft-text-secondary);
	font-family: 'Inter', sans-serif;
	font-size: 13px;
}

.ft-ticket-form input[type="file"]::file-selector-button {
	background: rgba(255, 128, 0, 0.14);
	color: var(--ft-accent);
	border: none;
	border-radius: 9999px;
	padding: 8px 18px;
	margin-right: 14px;
	font-family: 'Inter', sans-serif;
	font-weight: 600;
	font-size: 12px;
	cursor: pointer;
	transition: background 0.15s ease;
}

.ft-ticket-form input[type="file"]::file-selector-button:hover {
	background: rgba(255, 128, 0, 0.24);
}

.ft-ticket-form .ft-btn {
	align-self: flex-start;
	margin-top: 4px;
}

.ft-ticket-feedback {
	font-size: 14px;
	min-height: 20px;
	margin-bottom: 4px;
}

.ft-ticket-feedback.is-success {
	color: #7CD992;
}

.ft-ticket-feedback.is-error {
	color: #ff6b6b;
}

/* -----------------------------------------------------------------
   Storico "I miei ticket"
   ----------------------------------------------------------------- */
.ft-ticket-empty {
	color: var(--ft-text-secondary);
	font-size: 14px;
}

.ft-ticket-list {
	display: flex;
	flex-direction: column;
	gap: 18px;
}

.ft-ticket-item {
	background: var(--ft-surface-2) !important;
	border: 1px solid var(--ft-border) !important;
	border-radius: var(--ft-radius-md) !important;
	padding: 24px 26px !important;
	margin: 0 !important;
	box-sizing: border-box !important;
	border-left: 3px solid var(--ft-text-secondary);
	transition: border-color 0.15s ease;
}

.ft-ticket-item.ft-status-aperto {
	border-left-color: var(--ft-accent);
}

.ft-ticket-item.ft-status-in_lavorazione {
	border-left-color: #4EA1F7;
}

.ft-ticket-item.ft-status-chiuso {
	border-left-color: #7CD992;
}

.ft-ticket-item-head {
	display: flex;
	justify-content: space-between;
	align-items: flex-start;
	gap: 16px;
	margin-bottom: 10px;
}

.ft-ticket-title {
	font-family: 'Space Grotesk', sans-serif;
	font-weight: 600;
	font-size: 17px;
	line-height: 1.4;
}

.ft-ticket-badge {
	flex-shrink: 0;
	font-size: 11px;
	font-weight: 600;
	text-transform: uppercase;
	letter-spacing: 0.05em;
	padding: 5px 14px;
	border-radius: 9999px;
	white-space: nowrap;
}

.ft-badge-aperto {
	background: rgba(255, 128, 0, 0.14);
	color: var(--ft-accent);
}

.ft-badge-in_lavorazione {
	background: rgba(78, 161, 247, 0.14);
	color: #4EA1F7;
}

.ft-badge-chiuso {
	background: rgba(124, 217, 146, 0.14);
	color: #7CD992;
}

.ft-ticket-meta {
	font-size: 12px;
	color: var(--ft-text-secondary);
	margin: 0 0 14px 0;
}

.ft-ticket-desc {
	font-size: 14px;
	line-height: 1.6;
	color: var(--ft-text);
	white-space: pre-wrap;
	margin: 0;
}

.ft-ticket-attachments {
	margin-top: 16px;
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
}

.ft-ticket-attachments a {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	background: rgba(246, 246, 246, 0.06);
	color: var(--ft-text-secondary);
	border-radius: 9999px;
	padding: 6px 14px;
	font-size: 12px;
	text-decoration: none;
	transition: background 0.15s ease, color 0.15s ease;
}

.ft-ticket-attachments a::before {
	content: "📎";
	font-size: 11px;
}

.ft-ticket-attachments a:hover {
	background: rgba(255, 128, 0, 0.14);
	color: var(--ft-accent);
}

.ft-ticket-reply {
	margin-top: 18px;
	background: rgba(255, 128, 0, 0.08);
	border: 1px solid rgba(255, 128, 0, 0.18);
	border-radius: var(--ft-radius-sm);
	padding: 16px 18px;
	font-size: 14px;
}

.ft-ticket-reply strong {
	display: block;
	font-size: 11px;
	text-transform: uppercase;
	letter-spacing: 0.05em;
	color: var(--ft-accent);
	margin-bottom: 8px;
}

.ft-ticket-reply p {
	margin: 0;
	line-height: 1.6;
	color: var(--ft-text);
}

@media (max-width: 600px) {
	.ft-ticket-wrap {
		margin: 20px auto 24px auto;
	}

	.ft-ticket-card,
	.ft-ticket-notice {
		padding: 26px 22px;
	}

	.ft-ticket-item {
		padding: 20px;
	}

	.ft-ticket-item-head {
		flex-direction: column;
		align-items: flex-start;
		gap: 8px;
	}
}